alerta-coin-legal

Privacy Policy for AlertaCoin

Last Updated: August 12, 2025

Welcome to AlertaCoin (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we look after your personal data when you use our mobile application (“Service”) and tell you about your privacy rights.

1. Who We Are

The data controller responsible for your personal data is AlertaCoin. If you have any questions about this policy, you can contact us through the “Help & Feedback” section in the app.

2. The Data We Collect About You

We collect and process the following data to provide and improve our Service:

• Account & Profile Data:
  • When you register with Email/Password: We require you to provide your First Name, Last Name, and Email Address. This allows us to create your account and personalize your experience.
  • When you register with Google/Facebook: We receive your basic profile information as provided by that service, which typically includes your Full Name and Email Address.
  • In all cases, we generate a unique User ID provided by Firebase Authentication to identify your account. We do not store your password.

• User-Generated Content: We store the content you create within the app, which includes your configured “Single Alerts” and “Alert Groups.” This data is linked to your User ID.

• Transaction Data: If you purchase a subscription, we receive transaction confirmation data from the Google Play Store. We do not collect or store your payment card details. This information is handled directly by Google.

• Technical & Usage Data:
  • FCM Token: To send you push notifications for your alerts.
  • Advertising ID: To show relevant ads via our advertising partner (Google AdMob). You can manage this in your device’s settings.
  • Device Information: Basic, non-personally identifiable information (e.g., device model) to help us troubleshoot bugs.
• Feedback Data: When you submit a request through our “Help & Feedback” feature, we store your message, User ID, and diagnostic information to assist you.

3. How We Use Your Personal Data

We use the data we collect for the following purposes:

• To Provide and Maintain our Service: To create and manage your account, personalize your experience (e.g., by displaying your name), store your alerts, and send you push notifications.
• To Process Subscriptions: To verify your in-app purchases and unlock premium features.
• To Display Advertising: To support the free version of our app by displaying ads from third-party networks like Google AdMob.
• To Communicate with You: To respond to your support requests, send verification emails, and provide other important service announcements.
• To Improve Our Service: To understand how users interact with the app, to diagnose technical problems, and to develop new features.
• To Comply with Legal Obligations: If required, to comply with applicable laws and regulations.

4. How We Share Your Data

We do not sell or rent your personal data. We only share your data in the following limited circumstances:

• With Service Providers: We use third-party services essential for our operation, such as:
  • Google Firebase / Google Cloud: For database hosting, user authentication, and push notifications.
  • Google Play: To process in-app purchases.
  • Google AdMob: To display advertisements.
• For Legal Reasons: If required by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Data is stored securely within Google’s Firebase infrastructure.

6. Data Retention

We will retain your personal data for as long as your account is active or as needed to provide you services. When you request data deletion, we will delete your data, except for information we are required to keep for legal or accounting purposes.

7. Your Legal Rights

Depending on your location, you have rights regarding your personal data, including the right to access, correct, or request the deletion of your data. You can exercise these rights by contacting us through the “Help & Feedback” section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app. You are advised to review this policy periodically.